Efficient online registration process for medical specialists at GGD Haaglanden

Facilitate labor-intensive processCopy

GGD Haaglanden monitors, protects and promotes public health in nine municipalities in the Haaglanden region. To promote the expertise of its own professionals, GGD Haaglanden regularly organizes meetings in which current affairs, professional developments and new working methods are discussed.

Professionals wishing to attend a meeting must register in advance. An online registration form that had to be processed completely manually was used for this. This method was labor-intensive and did not meet the wishes of GGD Haaglanden.

Problem

Solution

Complete process handling with online formsCopy

With Diamond, a single process has now been set up with one central registration form in which the healthcare professional can register for all upcoming meetings. A few days before the actual meeting, the participants will receive a personal form with the request for final confirmation. Their details have already been entered. Professionals who have not registered and still want to participate at the last minute can still register by scanning a QR code that refers to the registration form.

Features

The following functionalities were the deciding factor for GGD Haaglanden to start using Diamond Copy

Flexible email templates

Automated email sending

Define your own document templates

Extensive document generator

Hosting at a certified Dutch data center

Expert (process) advice

Integrated contact management

Short process analysisCopy

To gain a good insight into both the desired process and the requirements and wishes of the GGD Haaglanden, a short analysis was started. This showed that the use of Diamond supports both the easy self-publishing of online forms, as well as handling the attendance list after the meeting.

Implementation

Implementation

Automatically generated personal certificateCopy

GGD Haaglanden exports the attendance list for each meeting so that those present during the meeting can immediately confirm their presence. After the meeting, GGD Haaglanden processes the participants’ presence in Diamond and the participants immediately receive a personal certificate generated by Diamond via email. All in the house style of GGD Haaglanden.

Automatic evaluationCopy

Using Diamond’s flexible mail templates and the pre-set send option, the participants automatically receive a personal invitation to fill out an evaluation form about the meeting they attended.

Implementation

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