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Do your relations have to fill out old-fashioned and clumsy (paper) forms and do answers take a long time? Diamond Forms, Flows & Docs offers your relations tailor-made, friendly online forms, in your corporate identity.
Loyality
With the smart, friendly and pre-filled online forms in your corporate identity, your relations and employees will experience a personal, service-oriented approach. Diamond Forms, Flows & Docs increases the user experience, strengthens loyalty and trust.
Direct feedback
When using traditional communication tools, the process of answering relation questions is cumbersome and slow. Often harassing your relations with obvious questions, costing extra time and frustration. And having to make manual documents based on often unclear data.
With Diamond you increase your service by immediately providing your relations with the perfect feedback. Delivering documents, where all data and calculations are generated and presented in your corporate style and are automatically added to the e-mail sent after completing a form.
Prefill forms
Nothing is more frustrating for a relation than entering their own information, knowing they are known to you. Use Diamond's data connector to retrieve and use known data in your online form for review and correction and save it automatically to your back-office.
You can easily drag questions onto your form using the intuitive form editor. By switching to the explorer, a structured overview of your form is immediately displayed. Questions, question sets, sections or entire pages are simply dragged and dropped within the form, copied with one mouse click, or saved as a set for other forms. You have direct access to all relevant form settings such as design, submission actions and sharing options.
With Diamond, you can merge entered data with a document template into a Word or PDF document. Add your own document template, or start with one of the available basic templates and personalize it as desired. You can also add advanced functionality, such as conditional tables, to your document template yourself.
In Diamond, you can easily add logic to entire pages, sections, question sets or individual questions to hide, show, make them mandatory or optional. You can combine conditions before the rule is executed and compare fields with other fields or with a fixed value. In this way your forms only show questions relevant to users.
If it is not clear in advance how many answers on one question your relation will enter, you can specify that the user can add the number of answers (sets) himself. Handy when for example you ask users to enter his completed courses with the date of obtaining the diploma.
With the Diamond style editor you have control over the design of your forms. You can insert your logo, set your house style preferences and add your own font, specify the font size and line spacing or add the header and footer of your website in your own style template. You are using forms with no visible Diamond branding.
Diamond offers extensive options to define your own email templates for (expired) invitations, reminders, confirmations, and notifications. You can use all contact details along with the information entered to create personalized email templates. Use the handy merge fields to respond with one template on behalf of different sites.
View and test your forms on desktop, tablet and mobile.
Allow your relations to log in to their own form portal to view all forms (to be filled in) and to view all forms already completed.
Allowing them to authenticate with for example SAML or Azure AD. Furthermore the Diamond team can help you to extend the portal with your own specific branding and functionality.
Make it easy
Creating a perfect online form is not the same as placing a paper A4 online. Avoid the error of copying the content 1-on-1. Discover the variety of interactive possibilities that Diamond offers such as interactive help, conditions on fields, sections and forms and infinite repeating of sections and fields when needed.
You can post your forms on your website, share them via a link or use a QR code in a folder. For personal forms you can send e-mail invitations with unique links to your relations in one go.
Style templates
Your response gets higher with clear and beautifully styled forms. Diamond offers you the option of completely designing forms in your corporate identity, including your logo, color palette, font and form layout. In addition, you have the option to make exceptions for certain forms, to set up your own start and thank you pages and to upload your Word templates for documents. And your subsidiaries can also their own corporate style. So all communication is recognizable and reliable.
Document templates
All too often, forms have to be processed internally before they are returned to the business partner. That old-fashioned way of communicating no longer works. To keep your business associates engaged and loyal, they expect your response to the information they provide you. Diamond provides your organization with this direct feedback. Immediately in the form, or after completion in an e-mail message, with the appropriate custom document provided with completed, calculated or retrieved data. The possibilities of the documents module are extensive, flexible and support the most complex processes.
Integrated portal
Grant your relations access to the integrated Diamond portal. By bringing all possible forms and already completed forms together in one place, you not only offer convenience, but also transparency for your customers. They don't have to search for messages in their email box and can look up information years later. Your customer has full control over his own data.
Do you use many different types of forms within your organization? Is the same data entered and used by different departments and employees in different systems? Diamond is the solution for your organization.
Does your organization waste a lot of time on retyping, correcting errors and looking up information? Are paper lists or Excel files kept in a maze of folders on your corporate network or in personal e-mail boxes? With Diamond Forms, Flows & Docs you can run your business more efficiently with digital forms that work for you.
Meeting high security and compliance requirements, plays an increasingly important role in organizations. Safety, legislation and regulations are important principles of Diamond.
Do you want to respond immediately to market changes? With Diamond you get started with online forms right away, without complex trainings or high investments.
Does your organization work with multiple systems or databases that do not communicate very well? Diamond helps you to integrate your processes and use your internal and external data sources and applications more effectively.
Switching to new forms software is not something you do overnight.
That's why we offer the opportunity to experience our all-in-one forms solution first.
Curious about what we can do for you? Request your personal demo of 30 to 60 minutes.
We will contact you within 1 working day to schedule the demo.